Refund Policy

At NOURIA ALI LLC, your satisfaction is our priority. However, due to the nature of our products (hygiene, limited editions, exclusivity), no physical return is required.

All sales are considered final.

However, in accordance with European regulations (GDPR and consumer rights), you have a 14-day period from the date of receipt to request a partial or full refund in the following cases:

• Damaged item received

• Item not matching the order

• Order not delivered or lost

---

How to request a refund?

Please contact us within this period at: contactnouriaali@gmail.com, and include the following:

• Order number

• Description of the issue

• Clear photos of the affected item or proof of non-delivery

Our team will process your request within 5 business days and, if applicable, offer a refund to the original payment method — without requiring you to return the product.

We reserve the right to reject any unjustified or late request.

Thank you for your trust and understanding.